Legal

    Terms and Conditions

    Last updated: August 24, 2026

    1. Introduction and Acceptance

    Welcome to QuantumLeap (also referred to as "LEAP", the "Platform", or the "Service"), an artificial intelligence decision-intelligence platform operated by QuantumX AI LLC ("QuantumX", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of QuantumLeap, including the web application available at quantumleap.whiteshield.ai and any related features, agents, tools, and outputs.

    By accessing or using the Platform, or by being granted an account on it, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are using the Platform on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf, and "you" includes that organization. If you do not agree to these Terms, you must not access or use the Platform.

    2. Definitions

    • "Platform" or "Service": the QuantumLeap application, its AI agents and agent groups, workbenches, interaction layer, pipelines, and related outputs.
    • "Customer Organization": a licensed institution or organization that has entered into an agreement with QuantumX for access to the Platform.
    • "Authorized User": an individual granted access to the Platform under a Customer Organization’s license.
    • "Customer Data": data, datasets, files, and materials that you or your Customer Organization upload to or generate within the Platform.
    • "Outputs": reports, dashboards, analyses, recommendations, models, and other content generated by the Platform, including AI-generated content.

    3. Eligibility and Licensed Access

    QuantumLeap is a business-to-business platform made available only to Customer Organizations and their Authorized Users under a valid license or subscription agreement. It is not intended for the general public or for personal, consumer use. You must be at least 18 years old and legally capable of entering into binding agreements to use the Platform. Access is granted solely for the internal business purposes of the Customer Organization and is subject to the scope of its license.

    4. Accounts and Access

    Accounts on the Platform are provisioned by QuantumX or by an administrator of your Customer Organization. Self-registration is not available. Depending on configuration, you may access the Platform using credentials issued to you or through single sign-on (SSO) managed by our identity service.

    You are responsible for:

    • maintaining the confidentiality of your credentials and any authentication factors;
    • all activity that occurs under your account;
    • notifying QuantumX promptly at finance@whiteshield.com of any unauthorized use of your account or any suspected security breach.

    QuantumX may suspend, disable, or revoke access to any account at its discretion, including where required to protect the security or integrity of the Platform. Account sessions may expire or be revoked for security reasons.

    5. License Grant

    Subject to these Terms and to your Customer Organization’s license, QuantumX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform during the term of the applicable license, solely for your Customer Organization’s internal business and decision-making purposes. All rights not expressly granted are reserved by QuantumX.

    6. Permitted Use

    You may use the Platform only for lawful purposes and in accordance with these Terms, your Customer Organization’s license, and all applicable laws and regulations.

    7. Prohibited Use

    You agree not to, and not to permit any third party to:

    • access or use the Platform other than as permitted by your license;
    • copy, modify, translate, reverse engineer, decompile, or attempt to derive the source code, models, or underlying structure of the Platform, except to the extent this restriction is prohibited by applicable law;
    • resell, sublicense, rent, lease, or otherwise make the Platform available to any third party outside your Customer Organization;
    • upload or transmit any data that is unlawful, infringing, malicious, or that you do not have the right to provide;
    • upload or transmit any malware, or attempt to gain unauthorized access to the Platform, its systems, or other users’ data;
    • interfere with or disrupt the integrity or performance of the Platform, or circumvent any access controls, usage limits, or security measures;
    • use the Platform to develop a competing product or service, or to benchmark it, without our prior written consent;
    • use the Platform or its Outputs in any manner that violates applicable law, including data protection, export control, sanctions, or financial regulations.

    8. Customer Data and Uploaded Content

    The Platform allows you to upload datasets, documents, and other files. As between you and QuantumX, you and your Customer Organization retain all ownership of Customer Data. You grant QuantumX a non-exclusive, worldwide license to host, store, process, transmit, and use Customer Data solely to provide and operate the Platform, to generate Outputs for you, and to maintain and improve the security and reliability of the Service.

    You represent and warrant that you have all necessary rights, consents, and permissions to upload Customer Data and to authorize its processing as described in these Terms and the Privacy Policy. You are responsible for the accuracy, quality, and legality of Customer Data.

    Uploaded external datasets may be retained only as metadata references together with a short-term working copy that is subject to automatic expiry, as described in our Privacy Policy and applicable documentation. You are responsible for maintaining your own backups of Customer Data.

    9. AI-Generated Outputs and Decision-Support Disclaimer

    The Platform uses artificial intelligence and large language models to generate Outputs, including analyses, reports, dashboards, forecasts, causal-impact models, and recommendations relating to policy, strategy, fiscal, financial, trade, and geospatial matters.

    You acknowledge and agree that:

    • Outputs are generated by automated systems and may contain errors, omissions, or inaccuracies, and may not reflect the most current information;
    • Outputs are provided for informational and decision-support purposes only and do not constitute professional, legal, financial, investment, tax, or other regulated advice;
    • QuantumX does not guarantee the accuracy, completeness, reliability, or fitness for any particular purpose of any Output;
    • you are solely responsible for reviewing, validating, and independently verifying any Output before relying on or acting upon it, and for any decision made using the Platform;
    • similar inputs may produce different Outputs, and Outputs may vary over time.

    You should obtain appropriate professional advice before making any material decision based on the Platform or its Outputs.

    10. Intellectual Property

    The Platform, including its software, agents, models, design, interfaces, documentation, and all related intellectual property, is owned by QuantumX or its licensors and is protected by intellectual property and other laws. Except for the limited license granted in these Terms, nothing grants you any right, title, or interest in the Platform.

    As between the parties, Outputs generated for your Customer Organization may be used by your Customer Organization for its internal business purposes, subject to these Terms and any applicable license. QuantumX retains all rights in the underlying models, technology, and any aggregated or de-identified data used to operate and improve the Service, to the extent permitted by law and the Privacy Policy. You may not remove or alter any proprietary notices on the Platform or its Outputs.

    11. Third-Party Services and Integrations

    The Platform integrates with and relies on third-party services and data sources, which may include cloud infrastructure and AI providers, data and analytics platforms, satellite and Earth-observation data providers, and identity and gateway services. Your use of the Platform may be subject to the terms and policies of those third parties. QuantumX is not responsible for the availability, accuracy, or practices of third-party services, and does not warrant any third-party data or content.

    The Platform may also send outbound communications, such as emailing generated reports to recipients you designate. You are responsible for ensuring you have the right to send such communications to those recipients.

    12. Privacy

    Your use of the Platform is subject to our Privacy Policy, available via the link in the Platform footer, which explains how we collect, use, and protect personal data. By using the Platform, you acknowledge the Privacy Policy. Where you provide personal data of third parties as part of Customer Data, you are responsible for having a lawful basis to do so.

    13. Availability, Changes, and Modifications

    QuantumX may modify, update, suspend, or discontinue all or part of the Platform, including any feature, agent, or integration, at any time and without liability. The Platform is under active development, and certain features, including single sign-on and other capabilities, may be provided on a preview, beta, or in-development basis and may change or be withdrawn. We may perform maintenance that temporarily limits availability. We do not guarantee that the Platform will be uninterrupted, timely, secure, or error-free.

    14. Disclaimer of Warranties

    To the maximum extent permitted by law, the Platform and all Outputs are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. QuantumX does not warrant that the Platform or Outputs will meet your requirements, be error-free, or produce any particular result.

    15. Limitation of Liability

    To the maximum extent permitted by law, QuantumX and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or relating to your use of or inability to use the Platform or any Output, even if advised of the possibility of such damages.

    To the maximum extent permitted by law, the total aggregate liability of QuantumX arising out of or relating to the Platform and these Terms will not exceed the total amounts paid by your Customer Organization to QuantumX for access to the Platform during the twelve months preceding the event giving rise to the liability, or, where no such amount was paid, one hundred United States dollars (USD 100).

    Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

    16. Indemnification

    You agree to indemnify, defend, and hold harmless QuantumX and its affiliates, officers, employees, and licensors from and against any claims, damages, liabilities, losses, and expenses, including reasonable legal fees, arising out of or related to: (a) your Customer Data; (b) your use of the Platform or Outputs in breach of these Terms or applicable law; or (c) your violation of the rights of any third party.

    17. Suspension and Termination

    QuantumX may suspend or terminate your access to the Platform, in whole or in part, at any time, including where you breach these Terms, where required for security or legal reasons, or where the underlying license between QuantumX and your Customer Organization ends. Upon termination, your right to access and use the Platform ceases immediately. Provisions that by their nature should survive termination, including those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive.

    18. Governing Law and Dispute Resolution

    These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws of the Dubai International Financial Centre (DIFC). To the extent any matter falls outside the jurisdiction of the DIFC or is not governed by DIFC law, the applicable federal laws of the United Arab Emirates will apply.

    The courts of the DIFC will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, and you and QuantumX submit to the exclusive jurisdiction of the DIFC Courts.

    19. Changes to These Terms

    QuantumX may update these Terms from time to time. When we make material changes, we will update the date above and may provide additional notice through the Platform. Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.

    20. Severability

    If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, it will be severed, and the remaining provisions will remain in full force and effect.

    21. Entire Agreement

    These Terms, together with the Privacy Policy and any license or subscription agreement between QuantumX and your Customer Organization, constitute the entire agreement between you and QuantumX regarding the Platform and supersede all prior or contemporaneous understandings on that subject. In the event of a conflict between these Terms and a signed license agreement with your Customer Organization, the signed license agreement will prevail to the extent of the conflict.

    22. Contact

    For questions about these Terms or legal matters, contact QuantumX AI LLC at finance@whiteshield.com. For product support, contact quantumleap@whiteshield.com.