Support

    How can we help?

    Questions about LEAP — the product, your account, or anything in between — go straight to the Whiteshield team that builds and runs the platform.

    Contact us

    Email us directly — every message lands with the people who build LEAP, not a ticket queue.

    quantumleap@whiteshield.com
    Email supportWe aim to reply within one business day

    Help us help you

    Where you were

    The workbench and tab you were working in, or the page you were on when the question came up.

    What you expected

    What you were trying to do, what you expected to happen, and what happened instead.

    Anything visual

    Screenshots or exports help us reproduce the issue and get you an answer faster.